Terms and Conditions
Effective Date: February 24, 2025

Welcome to JMJ Electronics! By using our services or accessing our website JMJ Customer Care, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Services Provided

JMJ Electronics offers doorstep home appliance repair and services in Bengaluru, Karnataka. Our services include:

• LED TV Repair
• Washing Machine Repair
• Microwave Oven Repair
• AC Repair

We provide these services at your location for your convenience.

2. Service Requests

When you request a service from JMJ Electronics, you are agreeing to allow our technicians to visit your location to assess and repair your appliance(s). You must ensure that the appliance is accessible and ready for service at the scheduled time.

3. Customer Information

To process service requests, we collect the following personal information:

• Name
• Phone Number

This information is collected solely for the purpose of communication and arranging services. By submitting your details, you agree to allow JMJ Electronics to contact you regarding your service request.

4. Payment for Services

Payments for services provided by JMJ Electronics will be discussed at the time of service. Any service charges will be communicated upfront. You agree to pay for the services rendered in a timely manner as agreed upon during the service call.

5. Service Guarantee

JMJ Electronics strives to provide high-quality and professional repair services. However, the scope of the warranty or guarantee for any repair or replacement part provided will be discussed during the service call and may vary based on the specific appliance and issue.

6. Limitation of Liability

While we take great care in providing our services, JMJ Electronics is not liable for any damages caused to your appliance or property during the repair process unless caused by our technician’s negligence. We are not responsible for any indirect, incidental, or consequential damages.

7. User Conduct

You agree not to misuse our services or website. You agree not to:

• Engage in any activity that could damage, disable, or interfere with the operation of our services or website.
• Attempt to gain unauthorized access to our systems or accounts.
• Use our services for illegal or unlawful purposes.

8. Privacy and Data Protection

Your privacy is important to us. We collect personal information (name and phone number) solely for service-related purposes, and we are committed to protecting your data. Please refer to our Privacy Policy for more details.

9. Modifications to Terms

JMJ Electronics reserves the right to modify or update these Terms and Conditions at any time. When changes are made, the updated version will be posted on our website JMJ Customer Care with a revised date. It is your responsibility to review these Terms periodically.

10. Termination of Services

JMJ Electronics may suspend or terminate your access to services if you breach any of the terms mentioned in this agreement. You may also discontinue use of our services at any time, but any outstanding payments for services rendered will remain due.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Karnataka, India. Any disputes or claims arising from these terms will be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

JMJ Electronics
1st Floor, No 40, Sri Krishna Temple Road, Near D B Sandra Lake, Doddabommasandra, Bengaluru (Bangalore) Urban, Karnataka, 560097
Website: JMJ Customer Care
Email: Info@jmjcustomercare.site
Phone: +91 8050566810